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Cicala and Associates LLC

Recognized by the industry as the leading independent source of IT Asset Management (ITAM) strategy, tactics and guidance, Cicala and Associates are often invited to speak at supplier and user conferences, including those run by Computer Associates, BMC, Peregrine, SHARE and Gartner.

Cicala MasterClass

Cicala MasterClass presentations are the distilled essence of ITAM best practice and are available at a discount to CicalaOnline.com subscribers.

 

Coming of Age: IT Asset Management Means Business

Asset Management a "Hot" Topic: Why Now?

A Historical Perspective
Business Environment
Dispelling Myths About Asset Management
Where does Asset Management "Fit"
Where is Asset Management Going?
Bridging History to the Future with Integration
Market Drivers: Business/User Accountability User Accountability and Enforcement Tips

Establishing Benchmarks and Highlighting Opportunities

Benchmarking How To's
Understand Benchmarking for Your Size and Scope
Base lining How To's
Hard Cost Savings Examples
Soft Cost Savings Examples

Asset Management ROI and Maturity Models

Applying Theory to Practice
ROI Example: Asset Management Gross Benefits
ROI Example: AM Program Expenses
ROI Example: Total Program ROI
Asset Management Maturity Model Levels
Management Programs: Customer Maturity

To access this MasterClass, contact Cicala

 

Software Compliance: How to Keep Out of Jail

What are the critical elements of a software compliance program

What is Software Compliance?
Top Three Reasons Why You Should Care About Compliance?
Steps to Developing a Software Compliance Framework
Compliance vs. Proof of License
Compliance is a "Journey not a Destination"

Once a compliance framework has been built, how does an organization execute an internal and external software compliance program?

Software Compliance Framework Success Factors
Understanding External/Internal Vulnerabilities
Steps for How to Cope with On-Going Compliance
Internal and External Compliance Activities
Developing, Communicating and Enforcing a Software Policy

What tools and technologies are available to assist in an on-going software compliance program?

Salient Tools and Technologies for Success
Discovery & Distribution Tools
Licensing & Repository Tools
Purchasing & ERP Tools
Usage Tools

Conclusion and Compliance Futures

To access this MasterClass, contact Cicala

 

Asset Management Tools: Unlocking the Door to Success

What are the current and future asset management tools components that will be a critical success factor in business value and accountability?

A Historical Perspective
A Look into the Future
Bridging History to the Future with Integration
Market Drivers: Business/User Accountability
User Accountability and Enforcement Tips

What are the critical interdependencies between ITAM and other management tools that will be a critical success factor in business value and accountability?

General Guidelines for Success
Common Gaps in Existing Tools and Programs
Understanding and Closing Current Gaps: ERP to ITAM
Understanding and Closing Current Gaps: IS OPS to ITAM
Understanding the Future Gaps: ERP to ITAM
Value Proposition Linking Tools: Vendor Management
Value Proposition of Linking Tools: Business Intelligence

Who are the IT asset management vendors in the areas of discovery, repository and usage and how should they be evaluated?

General Marketplace Parameters
Vendor Landscape: Discovery Tools
Vendor Landscape: Repository Tools
Vendor Landscape: Usage Tools
Suite versus Point Solutions
ITAM Tools Selection Criteria

Conclusion and ITAM Tools Futures

To access this MasterClass, contact Cicala

 

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